How do I contact customer support?
By email at firstname.lastname@example.org
I'm a bit confused by the special chips I have unlocked?
Take a look at the video section and see if that clears things up.
Also, touching them on the achievements screen reveals a help bubble.
What should I do if I encounter problems running Hexus?
Try restarting you iPhone/iPod Touch, and running the game.
There is a guide for restarting your device on Apple's official site.